Pippalily » FAQs » General FAQs

Can I register my Pippalily product online?

Yes. Go to www.pippalily.com/product-registration, and complete and submit the registration form. Then we’ll contact you if you if there is a safety alert or recall for your product. If you register your product here on the website, you do not need to fill out and mail the card that came with your product.

How do I choose the right size baby sling?

Your Pippalily sling size will typically be the size of your fitted t-shirt while pregnant. If you find yourself between sizes, choose the larger size baby carrier. The bottom of the sling should rest on or just above your hipbone. A low-hanging baby feels uncomfortable and puts unnecessary pressure on your back.

Is my baby safe in the sling?

For centuries families have used slings for carrying a baby. Use the TICKS checklist to make sure you know how to use a baby sling properly:

*T for tight
*I for in view at all times
*C for close enough to kiss
*K for keep chin off the chest
*S for supported back

My baby just doesn't seem to like the sling. What can I do?

Keep moving! Babies love being in motion in the sling.

  • You can also wait and revisit the sling in a few weeks, or try a new position.
  • Be confident. Some babies fall asleep with an experienced wearer, but seem to sense a lack of confidence in first-time sling users.
  • We strongly encourage you to keep trying. We’ve found that most babies love being carried in a newborn sling, and parents and caregivers love the freedom!

How can I breastfeed with the sling?

Nursing in the sling is discreet and convenient. Simply pull the inside fabric below your breast and latch the baby. To switch to the other breast, simply slide the baby around into the “football hold” nursing position.

What's the difference between a Baby Bjorn–type carrier and an baby sling?

In our experience, they are both very useful, but they serve different purposes. The advantages of the sling include:

  • Easy to use with no straps, hooks, buttons, etc.
  • Baby is in a natural position, cuddled in the sling
  • Slings tend to be more affordable
  • Longer product life, as the sling is used into toddlerhood

I have a pressure point on my shoulder. Why?

Pressure points are caused by bunched fabric. Make sure the fabric is flat across your shoulder and back.

I use a different method to place my baby in the baby sling, is that OK?

Everyone seems to find a method that works best for baby and wearer. We are comfortable with the different approaches, as long as the baby is securely in the sling.

How do I care for my baby sling?

Machine wash in cold water and hang to dry.

Can I use my sling as a newborn carrier?

Yes. Prior to carrying a newborn we recommend rolling up the inside fabric of the sling to reduce the amount of material surrounding the baby. Most newborns adore being in a cozy place, close to their mother’s core. As with any product, slings are the safest when used correctly. When you’re wearing a sling remember the TICKS safety checklist:

*T for tight
*I for in view at all times
*C for close enough to kiss
*K for keep chin off the chest
*S for supported back

Can I wear my toddler in my sling?

Absolutely! The “hip carrier position” is great for your toddler up to 30 lbs. The wide strap, and their closeness to your core, allows their weight to be carried by your upper body, instead of your arms or shoulders. Watch the instructional video.

Can I wash my sling in the washing machine?

Absolutely. Our slings can be washed in the machine and hung to dry. Be sure that they aren’t in the laundry with Velcro or zippers that could snare the sling fabric. Even if they snare, simply cut the thread at the source and your baby sling will look good as new.